Frequently Asked Questions

Everything you need to know about your Honey Birdette experience.

How do I determine my correct size?

We recommend consulting our comprehensive Size Guide located on each product page. Our bras follow standard UK sizing, and we provide detailed measurements for our corsets and hosiery to ensure the perfect fit.

What is your return policy for intimate apparel?

For hygiene reasons, we only accept returns on lingerie sets and garments that are in their original condition, unworn, with all tags attached and the hygiene seal intact. Returns must be initiated within 30 days of purchase.

Will my order be shipped discreetly?

Yes, all Honey Birdette orders are shipped in plain, unbranded outer packaging to ensure your privacy. The sender name on the shipping label will appear as 'HB Logistics'.

How should I care for my luxury lingerie?

To maintain the quality of delicate lace and silk, we strictly recommend hand washing in cold water with a gentle silk-friendly detergent. Avoid tumble drying or wringing your garments.

Do you offer international shipping?

We ship worldwide via premium couriers. Shipping costs and delivery timeframes vary by destination and will be calculated at checkout. Please note that international orders may be subject to local customs duties.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and buy-now-pay-later options such as Afterpay and Klarna.